Verify facility ownership
Confirm your identity and match your details with the approved registry process.
For facility owners
Everything you need to move your facility forward
Customer Experience gives you a focused view of ownership, onboarding, contracts, approved services and support.
Manage eligible facilities
Find and select one or more facilities connected to your registered details.
Track onboarding progress
See signature progress, facility status and the next action for each facility.
Review contracts and terms
Keep the applicable package, terms and signature steps visible before you submit.
Manage approved services
Review approved purchases or services for each facility when they become available.
Get support
Access important account information and the support path for your facility.
How it works
A guided onboarding journey
You will see what is needed at every step before you share sensitive information.
Verify identity
Use your registered identification and confirm the contact on file.
Find facilities
View the eligible facilities associated with your verified details.
Select a facility
Choose the facility you want to onboard first.
Review package
Review the applicable package, price and terms for your facility.
Complete signatures
Provide witness or signatory details where required and submit.
Receive access
Get secure email instructions to sign in and track what happens next.
Before you begin
What the facility owner needs
Have these details ready so verification can move smoothly.
1
Registered identificationNational ID, Alien ID or another approved identification.
2
Registered contact accessAccess to the phone or email registered against your identification.
3
Facility detailsDetails as recorded in the official facility registry.
4
Witness or signatory detailsNames and contact details where the signature process requires them.
After onboarding
Know what happens next
Secure access instructions
After the required approvals and signatures, you receive secure email instructions. Sign in to Customer Experience to see your facility-specific status and next actions.
Separate facility progress
Where permitted, one account can manage multiple facilities independently, so each facility has a clear status, contract and next step.
Approved registry checksIdentity and ownership are checked through the approved registry process.
Permission-based accessYou only see facilities and information your account is allowed to access.
Protected informationSensitive information is not exposed in URLs or ordinary messages.
Ready to start?
Begin with identity verification. The welcome screen will explain the journey before you are asked for your details.
Start facility onboarding